Send Me Your Username And Password

Just got off the phone with a client who had forwarded me an email she got from the “SHAW WEBMAIL TEAM”…  E-mail Notification

 This message is from messaging center to all email account owners.

We are removing access to all our mail clients. Your email account will be upgraded to a new enhanced web mail user interface provided by

 Effective from the moment this email has been received and response received from you. will discontinue the use of our mail and our mail Lite interfaces.

To ensure your e-mail address book is saved in our database.

Please click the reply button and enter your

username here (  )

Password here (  )

City (  )

Country of Residence (  )

And send it back to us, which will enable us to transfer your contacts to our new Web mail client database.

All e-mails will be safe in this transition! All your old email will still be there and you will have new unread messages waiting for you.

We are confident that you will like the new and improved web mail interface.

Failure to comply with this notice immediately will remove your access from our database.

Thank you for using

Yours Sincerely, Web-mail Services

I confirmed with my client that she should NEVER email her info to Shaw (or anyone else) who asks for it.

Shaw already HAS it, and wouldn’t need you to send it to them again.

Not Shaw Cable -

(As a further tip off, the email reply address is in China… although a more professional hacker would be able to tweak that…)

But I just thought I would quickly write this, as a reminder, that you should NEVER give your password to ANYONE !!!

My wife would ask me to add: Not even to your spouse… (because they will mess with your Facebook and Twitter accounts)

Happy May Day !

PS I contacted Shaw Cable and they became aware of this, first on Sunday.

Up Close And Personable

I’ve spent the last few days playing in the shadows.

Light and shadow, actually…

Taking some very up close pictures of multi-faceted locally made jewelry, for a local designer’s Etsy online store.

Because the pieces are so intricate and small, it has taken some time to balance and properly set up the shoot… but once the pieces are in place, the rest follows naturally.

So, this…

Macro-photography lighting layout

Results in this…Macro-photography lighting result - BobSongs Creative Media

Which makes the client do this…

: )

Say What You Mean And Mean What You Say

“Say what you mean… And mean what you say…” Something my dad said to us as young children, to help us focus our thoughts, when we were trying to communicate difficult or complex thoughts.

His words came flooding back to me today, as I encountered a circumstance of someone posting a picture on Facebook that had a slur in it, and, when a few of us called them on it, the reply was that it “…was okay, because I didn’t create it.”  

Similarly, I have noticed a rash of Twitter accounts, where, in the 160 character bio, they make special note that “…any retweets do not imply endorsement.”

We are in a time where Facebook is all about liking… Twitter is all about tweeting… and Pinterest is all about pinning… yet despite the multitude of images, messages and captions we process every day, there seems to be a growing sense, that each of us are somehow an arms length away from “owning” what we are saying.

If I post something on my Facebook wall, I “endorse” that item.

If I retweet something on Twitter, I do so because I found it informative, funny or helpful. I have read and understood it, and want to share the value I found in it.

If I pin something on my Pinterest boards, the same thing…  I am sharing something that I thought had value.

If I find something rude or offensive, I will not share it unless I do so to educate or draw attention to it, as in the case of my “Not Okay To Use The ‘R’ Word” blog post.

What I won’t do is slough it off, and say… “Well, I didn’t read it” or “I thought it was funny, despite the obvious flaws or slurs.”

Everything that is part of my social media… or on my websites… is an extension of me and my thoughts, and I stand behind them.

I’m not saying that I’m infallible.  I sometimes trip up on words, and have to edit myself, or tweak a post after someone points out something, about which I mis-spoke.

But I look at everything I do, and run a filter, and ask, “Am I okay with this message?”

Maybe it is because I help a number of charities and organizations with their Social Media accounts, but I just do this automatically.

Some things I tweet from one account, would be entirely inappropriate for another… but that is part of Branding.

And I am proud of my BobSongs Brand, and would never think to post content to it, that I don’t PERSONALLY endorse.

And so, tonight, it got me wondering: Why is it that SO many people don’t feel that way about THEIR brands ?


“Say what you mean, and mean what you say.”

Thanks, Dad !!!

Branding 101

Branding in business, is critical.

Whether “you” are your brand, or you work under a brand name, it is important to (as much as possible) retain control of the messages that come from your brand… or SEEM to come from your brand.

That may sound confusing, but for example, when I was starting, I knew I wanted to “work” under a name that I could obtain and control the .com and .ca domains, the Linked In user name, as well as the Twitter handle.  (At that time, you couldn’t reserve a Facebook URL.) was (at that point) being held by someone from the “Committee to Elect Bob Gray as Governor“, so that wasn’t an option, although I DID pick up the domain. (More on that, in another post.)

You can find out whether a domain is available, by doing a free WHOIS search:

After much debate, deliberation, and seeing what options were available, I settled on BobSongs as my brand, and went about reserving all the domains and social media user names.

Everyone has different preferences, but I like and use for reserving ALL domains, including the .ca (Canadian) domains... because they are Canadian too!

(I believe that everyone should, as a matter of course, “protect” themselves, by reserving the domains associated with their name, their Brand and their children’s names.  If you don’t use them right away, you can “keep” a domain reserved, (it is called parking a domain,) so it is there when you want it.)


Once you have reserved the names, and you are ready to have a website or blog… you can either go about finding a webhost, switching the name servers, and designing your site… or hire someone to do this for you..